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    • #5614
      Stephen Mason
      Guest

      I am having a problem with creating a form for a downloadable product in so far that when uploading a file and submitting the page then hangs. I have tried the option to upload direct and by uploading to media folder. Uploading to the media folder option allows for the file to be uploaded to the media folder but is not added to the product. Please can you advise.

    • #5616
      Stephen Mason
      Guest

      Hi

      I have found the solution. The answer was here: https://woocommerce.com/document/approved-download-directories/. By disabling the approved directories, I was able to upload, and subsequently download the files.

      Regards

      Steve

    • #5620
      Shabti Kaplan
      Keymaster

      Thank you for the info, Steve. We will investigate this further to make sure this is clearer in the future.

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